Trust is at the core of all successful relationships but it can be difficult to achieve and maintain, as, for example, politicians and bankers have demonstrated in recent months. If organisations are to successfully navigate through a crisis then trust in the leader is crucial if senior managers – and all staff – are to go the extra mile. Trust is developed over time as we get to know people and we trust them on the basis of what we see them doing, not on the basis of what they say they are going to do. To develop sustainable trust requires consistency of message and action, clear communication and a willingness to tackle – and be seen to tackle - difficult issues. Denise will draw on her experience of UN and UK statistical systems in discussing the importance of building trust in official statistics.
Professor Denise Lievesley CStat, ACSS,
Professor of Social Statistics and
Head of School of Social Science and Public Policy,
King's College London.
Prof. Lievesley is one of the UK's leading social statisticians, who has campaigned for evidence to be used as the basis for the development of sound public policies within the UK and more widely.
Having enjoyed a distinguished career, which has included the posts of founding Chief Executive of the English Information Centre for Health and Social Care; Director of Statistics at UNESCO –where she established its new Institute for Statistics – , and Director of the UK Data Archive (and simultaneously Professor of Research Methods in the Mathematics Department, University of Essex), most recently Professor Denise Lievesley was a special advisor at the African Centre for Statistics of the UN and was based in Addis Ababa.
mp4 Video Presentation (167.5MB) | wmv Video Presentation (84MB)
Return to National Statistical Seminar Series