ABARE Client Satisfaction Survey, Year Ending April 2002
Contents
F. Respondent Load
F1 Respondent load
On average, how long will a respondent be expected to spend in completing each questionnaire? How has this estimate been derived? Will the time taken by respondents to complete the survey be recorded? (F1)
Note. Mail-based surveys should include a 'time taken to complete questionnaire' question. For telephone interviews this 'time taken' information should be recorded.
Approximately 5 minutes.
A time box has been included and time will be recorded automatically by the computer.
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F2 Reduction in respondent load
What steps have been taken to reduce the burden on small businesses, eg use of a reduced questionnaire? (F2)
The questionnaire has been designed to minimise respondent burden.
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F3 Confidentiality
What commitments have been made to preserve the confidentiality of respondents? How will these be implemented? (F3)
ABARE will abide by the privacy principles and no person's name and address will be made available for any other use. In the analysis, results will be aggregated and results will not be published in a form that will identify individuals or their businesses.
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