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• Overview
• Quality Framework
• A. General Information
• B. User Requirements, Survey Objectives and Budget *** You are here ***
• B1 Purpose of survey
  
• B2 Objectives
  
• B3 Timetable
• C. Alternative Sources of Data
• D. Data Outputs
• E. Questionnaire Design and Data Collection
• F. Respondent Load
• G. Population / Frame
• H. Sample Design
• I. Estimation and Analysis

B. User Requirements, Survey Objectives, and Budget

B1 Purpose of survey

Why do you need to conduct a survey? (B1)
Note. Refers to the underlying information requirements that the survey is intended to address. For example, what problems the agency is trying to solve? What decisions need to be made? What specific policies or actions are being determined or assessed? Should detail who requires the information. Survey objectives should be included in "B2" below.
The need to report back to government on performance indicators in the Portfolio budget statements. ABARE wants to collect and analyse information on the quality of its performance, to improve its service to clients.

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B2 Objectives

How will the survey outputs meet the needs specified in B1? (B2)
Note. Should include a brief overview of the main topics the survey will cover. If applicable, provides details of any constraints including: fixed costs, fixed sample size, fixed accuracy (eg target RSEs, Confidence Intervals), etc.

The survey will involve a sample of clients who have purchased a product from ABARE between 1 May 2000 and 30 April 2001 and also those whose last purchase from ABARE was between 1 May 1999 and 30 April 2000. The survey asks questions about why clients chose to purchase products from ABARE, the level of satisfaction with ABARE’s products, the uses of products purchased and what areas they would like ABARE to focus on in the future. Clients who have not purchased from ABARE in the last 12 months will be asked to nominate a reason why.

Sample size has been chosen to ensure there are sufficient numbers to report at the organisation type level.

B3 Timetable

What is the timetable for the survey? (B3)
Note. Should include: testing, the date questionnaires are printed or finalised, the date data collection commences, the date data collection finishes, and when results will be available. SCH approval for the survey is to be obtained before data collection commences.

Testing mid May.
Telephone interviews will be conducted between 23 May and 8 June 2001.
Results available by 2 July 2001.